1. Introduction
At Qelens, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our platform, or interact with our services.
2. Information We Collect
We may collect and process the following data about you:
- Identity and Contact Data: Name, email address, phone number, and company details provided when you request a demo or contact support.
- Technical Data: IP address, browser type, operating system, and platform usage metrics collected automatically via cookies and similar technologies.
- Usage Data: Information about how you use our website, products, and services. Note that our cryptographic analysis engine strictly isolates customer source code and we do not collect or retain proprietary IP unless explicitly authorized for debugging purposes.
3. How We Use Your Data
We use the information we collect to:
- Provide, operate, and maintain our enterprise platform.
- Process and manage your account, billing, and support requests.
- Improve and personalize our services, including analyzing user behavior to enhance our product offerings.
- Communicate with you regarding updates, security alerts, and administrative notifications.
4. Data Security
We have implemented robust, enterprise-grade security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is restricted to employees and contractors who have a legitimate business need to know.
5. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of processing. To exercise these rights, please contact us at privacy@qelens.com.